Quality of care has been a major focus of the skilled nursing regulatory environment over the last few years, since the coronavirus pandemic shed light on the industry’s shortcomings. To achieve and maintain the level of care quality that regulators have demanded, it is essential for skilled nursing providers to invest in staff education and […]

Ever receive a bill you didn’t quite understand? Was it more than you anticipated, or list charges of which you had no prior knowledge? Did that bill get paid right away, or did it go into a bottomless stack of papers or a list of to-dos? As consumers, we are more inclined to pay a […]

Any skilled nursing facility could have the brightest doctors on staff, the most attentive nurses and the newest building in town—and still fail miserably. For an operation to succeed long-term, it must run smoothly and efficiently in every aspect of the business, from the moment a resident or patient is introduced to the facility, to […]